THE EMERALD WAY
Quality Services and people you can count on. A SERVICE BUSINESS IS ONLY AS GOOD AS THE COMMITMENT AND DEDICATION OF ITS PEOPLE. At Emerald Services, our clients see our supervisors on a regular basis (not just when something goes wrong). Our supervisors are experts at spotting problems and correcting them before they turn into concerns.
At Emerald, training does not end after one month on the job. Training is an on-going integral part of our janitorial program to keep all of our employees abreast of the proper use of the latest products and equipment.
We pride ourselves on one of the lowest employee turnover rates in the industry, which is the reason many of our clients have been with us for over fifteen years. In addition, our Loss Prevention and Quality Assistance Director visits every location.
Our customer service staff is knowledgeable in all aspects of custodial maintenance and will provide the personal and quick response you require.
MAKING OUR CUSTOMERS PERMANENT
Emerald Services began business in 1990 with a clear goal: to service facilities that are owner operated or institutional. Our emphasis is on client retention. We work vigorously to service a select clientele of image conscious clients with high service standards. Our mission is to make our clients permanent. We create programs that are individually designated and most responsive to the unique needs and expectations of each individual customer.
BUILT ON INDIVIDUAL COMPETENCE
No matter what your needs are, you can be sure that every Emerald team member will handle each detail with skill and care, time and time again. When you choose Emerald, you're not just choosing a maintenance company; you're choosing professionals who are fully dedicated to your maintenance needs. Emerald Services is dedicated to becoming the industry leader in facilities management services as exemplified by:
~ Outstanding Customer Service
~ Technical Superiority
~ High Quality Management Practices
~ Environment Vigilance
At Emerald, training does not end after one month on the job. Training is an on-going integral part of our janitorial program to keep all of our employees abreast of the proper use of the latest products and equipment.
We pride ourselves on one of the lowest employee turnover rates in the industry, which is the reason many of our clients have been with us for over fifteen years. In addition, our Loss Prevention and Quality Assistance Director visits every location.
Our customer service staff is knowledgeable in all aspects of custodial maintenance and will provide the personal and quick response you require.
MAKING OUR CUSTOMERS PERMANENT
Emerald Services began business in 1990 with a clear goal: to service facilities that are owner operated or institutional. Our emphasis is on client retention. We work vigorously to service a select clientele of image conscious clients with high service standards. Our mission is to make our clients permanent. We create programs that are individually designated and most responsive to the unique needs and expectations of each individual customer.
BUILT ON INDIVIDUAL COMPETENCE
No matter what your needs are, you can be sure that every Emerald team member will handle each detail with skill and care, time and time again. When you choose Emerald, you're not just choosing a maintenance company; you're choosing professionals who are fully dedicated to your maintenance needs. Emerald Services is dedicated to becoming the industry leader in facilities management services as exemplified by:
~ Outstanding Customer Service
~ Technical Superiority
~ High Quality Management Practices
~ Environment Vigilance
